Optimize Shipping With Precise Weight Reconciliation
Unexpected shipping weight charges can disrupt your budget. With Deliverex’s Weight Discrepancy Model, you can verify, dispute, and correct weight-based charges instantly. Our automated system ensures accurate billing, preventing overcharges and discrepancies. Gain full transparency and control over your shipping expenses, all from a single, easy-to-use dashboard.
Smart Reconciliation
WEIGHT RECONCILIATION
Ensuring Precise & Fair Shipping Costs
Weight reconciliation plays a vital role in ensuring that your shipments are billed correctly and fairly. At Deliverex, we take an extra step to validate the weight and dimensions of your package against the details provided at booking. This process helps prevent discrepancies, unexpected surcharges, and ensures you only pay for the actual weight of your shipment.
What makes Deliverex unique? We prioritize transparency, efficiency, and ease of use. Unlike conventional courier services, we utilize advanced technology and seamless logistics integrations to guarantee precise weight verification. Our Weight Discrepancy Model enables you to monitor, review, and resolve any weight-related discrepancies in just a few clicks from your dashboard—giving you complete control over your shipping expenses.
BENEFITS
BENEFITS
Seamless Weight Verification, Hassle Free Billing!
Precise & Fair Billing
Avoid surprise fees! Our weight reconciliation system guarantees that you're charged only for the actual weight and dimensions of your shipment, eliminating unnecessary overcharges.
Quick & Easy Discrepancy Resolution
No more billing disputes or hold-ups! Our Weight Discrepancy Model lets you review, address, and resolve weight-related issues instantly through your dashboard for a smooth experience.
Instant Updates & Transparency
Stay informed at all times! Deliverex provides real-time notifications on weight adjustments, ensuring you're always aware of changes, allowing for better cost planning and shipping decisions.
Reliable Logistics Partnerships
We collaborate with leading logistics providers like Delhivery and Ekart to ensure precise weight verification at every stage. This guarantees that your shipments are processed correctly and delivered on time without unnecessary delays.
HOW IT WORKS
Optimize Shipping Costs with Seamless Weight Reconciliation
Shipment Data Collection
When booking a shipment, you provide key details such as weight and dimensions. Our Deliverex platform captures this information with precision, ensuring all necessary data is recorded correctly. This minimizes errors, prevents delays, and enables seamless processing for accurate billing.
Automated Weight Validation
Once your package reaches the courier, our system uses cutting-edge technology to verify its actual weight and dimensions. This process ensures that the recorded details align with the physical attributes of the shipment, reducing discrepancies and maintaining cost transparency.
Discrepancy Management
If a mismatch is detected, it is instantly flagged on your Deliverex dashboard. Our platform enables you to review, address, and resolve discrepancies in just a few clicks, ensuring fair billing and eliminating unexpected overcharges or disputes in shipping costs.
REPORT WEIGHT DISCREPANCY
REPORT WEIGHT DISCREPANCY
How To Address A Weight Mismatch With The Courier
Identifying A Weight Discrepancy
When there’s a difference between the declared and actual weight of a shipment, sellers must take immediate action to ensure accurate billing and smooth processing.
Sellers can either confirm or dispute the courier’s weight claim.
If the seller agrees with the new weight, the system updates the status automatically.
Quick action prevents billing errors and improves customer experience.
Addressing discrepancies ensures precise cost calculations and avoids delivery issues.
Raising A Dispute
If a weight discrepancy is detected, sellers can either accept or contest the courier’s assessment, initiating a resolution process.
Challenging the claim starts a review process to verify accuracy.
Accepting the courier’s assessment updates the status accordingly.
Timely dispute resolution prevents overcharges and enhances logistics efficiency.
The process ensures fairness and transparency for all involved.
Acceptance Of Discrepancy
Once a courier acknowledges and approves a seller’s weight dispute, the issue is resolved through mutual agreement.
This confirmation marks the end of the dispute, ensuring accurate billing..
Transparent record-keeping helps optimize packaging and shipping.
Fast resolutions help avoid delivery delays and inefficiencies.
Dispute Rejected By The Courier
If the courier denies the seller’s claim, further steps may be needed to reach a fair resolution.
Additional verification or negotiations may be required.
Supporting evidence can be submitted to justify the claim.
Prompt follow-up ensures billing accuracy and prevents disputes from escalating.
Dispute Accepted By Courier
When the courier accepts the seller’s dispute, a final resolution is reached, ensuring fair billing.
Both parties mutually agree on the correct weight.
This acceptance guarantees accurate logistics and smooth operations.
Quick dispute resolution helps prevent delays and builds customer trust.
Automatic Acceptance
If a seller does not respond to a weight discrepancy within the given timeframe, the system automatically accepts the courier’s final weight.
Sellers must address weight discrepancies within the given timeframe.
If no response is received, the system accepts the courier’s final weight.
The courier’s recorded weight is considered accurate in case of no seller response.
Ensures quick resolution without delays from seller inaction.
ACCURATE WEIGHTS, FAIR CHARGES
Best Practices To Prevent Weight Discrepancies
Use a Digital Scale for precise and reliable weight measurements.
Account for Packaging Weight when calculating the total shipment weight.
Measure Dimensions Correctly by considering the widest points of the package.
Round Up If Unsure to prevent underreporting and unexpected charges.
Verify Shipping Details Twice before finalizing the submission.
Regularly Calibrate Your Scale to maintain accuracy and consistency.
